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Customer Service – Personal, Precise, Partnership-Based
Your project deserves more than just technology – it deserves real service. HOFBAUER OPTIK reliably accompanies you with comprehensive support, technical training, and quick solutions in case of service issues. Whether it's individual consultation, maintenance, or system expansion: We are here for you – competent, personal, and partnership-based.
Our Services at a Glance
🔵 Technical Consultation & Project Support
We provide expert advice on the selection, integration, and application of our measurement systems – perfectly tailored to your processes in manufacturing, development, or quality assurance.
🔵 Remote Support & On-Site Service
Whether it’s a software question or a device malfunction: Our experts help quickly – via remote support or directly on-site. So your production never stands still.
🔵 System Maintenance & Repair
Regular maintenance ensures the long-term precision of your systems. We offer preventive maintenance, calibration, and functionality checks – tailored to your specific usage conditions.
🔵 Spare Parts & Accessories
Fast delivery, highest compatibility: We supply original spare parts as well as accessories to expand or modernize your systems.
🔵 Training & Workshops
From basic training to application expertise: We make your employees proficient in handling our devices and software solutions – directly at your location or at our premises.
Service Contracts – Maintenance with a System
For many customers, we offer customized service and maintenance contracts with clearly defined services. These include, among others:
- ✅ Regular maintenance and calibration
- ✅ Priority service for support requests
- ✅ Special rates on spare parts and updates
- ✅ Planning reliability with fixed service intervals
- ✅ Proactive reminders for upcoming maintenance appointments
Already a Contract Customer?
Then you automatically benefit from our prioritized support and exclusive services.
Not a Contract Partner Yet?
We would be happy to provide you with a customized offer. Contact us!
Downloads & Technical Documents
In our download area, we provide up-to-date user manuals, software updates, data sheets, and service information.
Your Benefits with Hofbauer Optik
- ✔ Personal contact person
- ✔ Quick response times
- ✔ Skilled technicians with system experience
- ✔ Partnership-based support at eye level
- ✔ High availability of spare parts
